Atlantic Consultants, Inc.
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 Success Strategies = Extraordinary Results! . Atlantic Consultants, Inc. 
December 2003 
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We are what we repeatedly do.
Excellence then, is not an act,
but a habit." ~Aristotle

Helping you and your company achieve extraordinary results by building leadership and organization that can meet today's challenges and tomorrow's vision.

Please send comments/questions to .

© 2003 Bonni Carson DiMatteo. All rights reserved. Feel free to forward this in its entirety. However, if you copy, distribute, or use parts of this document, the author must be given full attribution.

in this issue
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  • Leadership Corner: Separating Bonus and Year-End Gifts
  • Organizational Corner: Seven Pillars or Pitfalls of Family Business
  • Coaching Corner: Coaching the Technical Expert to Managing Others

  • Leadership Corner: Separating Bonus and Year-End Gifts
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    by Bonni Carson DiMatteo, CMC ©2003

    'Tis the season to remember employees, but how? For years we have been encouraging companies to separate performance bonuses from year-end gifts, often called bonuses. In this season we want to take a step back and think strategically. What is it we want to reward? What is the best way to give that? Are you thanking someone, sustaining a tradition , improving morale or incenting results? What assumptions are you making about the bonus? What assumptions are your employees making about it?

    Hewitt Associates notes that 65% of all companies will not be giving a holiday bonus this year. Those that do will limit it to cash rewards less than $300, minimal gift certificates, and the food, all tallying a total of 2% of their payrolls. However, bonus plans that pay for performance -- or the incentive model -- will average about 9%.

    What we encourage leaders to consider is to separate the two by several months. If you want to acknowledge the loyalty, tenacity, and contribution of people that have impacted your company, by all means use the holidays to do so with a company celebration and some standard "gift" of certificates, cash, and food. In a time when employee morale is at an all-time low, this would be strongly recommended.

    Read more about Separating Bonuses and Year-End Gifts... »

    Organizational Corner: Seven Pillars or Pitfalls of Family Business
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    by Bonni Carson DiMatteo, CMC ©2003

    When only 30% of family businesses survive to the second generation and 10% to the third, it begs the question: Why do family businesses die so quickly? Since 92% of businesses are family-owned, they employ a vast majority of the country's workers. The success of family-owned business affects everyone.

    There are several unique challenges in running a family business. The most obvious is you can't get away from coworkers at the end of the day because they are eternally tied to your personal life. The inverse of that is equally true. What falls out between you and your sibling at Thanksgiving dinner will ultimately impact your working relationship. It is this very merger of personal and business relationship which led corporations years ago to discourage romantic relationships and nepotism in the staff.

    How many pieces of the pie? Roles and positions in family firms are not always tailored to the particular skill set. Often it is a noncompetitive recruitment initiative that designs the job around the candidate rather than vice versa. On the other hand, the collective passion of the family team can be a driving force if unproductive competitions, communications, and complacencies do not undermine the business.

    More Pitfalls and Pillars of Family Business... »

    Coaching Corner: Coaching the Technical Expert to Managing Others
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    by Bonni Carson DiMatteo, CMC ©2003

    Q: We have a very technical expert who is in line to be promoted to managing a small team. How can we best prepare her for this?

    A: The best way to prepare her is to provide her with some management training and coaching to understand what her key strengths and challenges are. Many technical experts are great at their skill, but that does not mean that part of their skill set is managing others. We want to reward great employees by promotion, but it is only a reward if we give them the skills to accompany the responsibility.

    There are some great assessment tools that can be a starting place -- the DISC and the KOLBE -- to help people know what strengths they may have and where they may be challenged.

    The next step is to give her some fundamental management tools for managing self, managing others, managing change, and managing time. Have her talk with you about what she wants to learn to be an effective manager. Provide her with mentors or coaches to help her develop skills and skillful ways to deal with situations. Give her encouragement to take risks, make mistakes, and learn. Offer her some books on management like Seven Habits of Highly Successful People, On Becoming a Leader: The Leadership Chain - Updated and Expanded, and The One Minute Manager.

    Learning to manage and lead is a skill set many can learn as long as the company and leadership are committed to providing the tools of the trade.

     

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    © 2003 Bonni Carson DiMatteo. All rights reserved. Feel free to forward this in its entirety. However, if you copy, distribute, or use parts of this document, the author must be given full attribution.

     
    Bonni Carson DiMatteo,
    President

    Atlantic Consultants, Inc., was founded in 1982 to help leaders and their companies achieve extraordinary results. The Atlantic Consultants team can help solve challenges of leadership development, organiza- tional development, and strategic and succession planning.


    Services

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    Individual Coaching
    Group Coaching
    Management Skills Workshops

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    Strategic Planning
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    360

    Team Building
    Leadership Teams
    Management Teams
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    Speaking/Facilitation Engagements by
    Bonni Carson DiMatteo

    "Lessons Learned in Family Owned Businesses"
    January 23, 2004, 7:30 A.M.
    sponsored by The Commonwealth Institute, Boston, MA

    "Igniting and Leading Change"
    Mass Women in Technology (Mass WIT) Leadership Conference, Babson College, Wellesley, MA
    March 16, 2004

    "Creating and Managing Change"
    New England Human Resource Association Conference, Babson College, Wellesley, MA
    May 27, 2004

    "Succession Planning: Issues of Succession for Women Leaders in Family Owned Business," presented October 31, 2003, Women's Automotive Association International, Women-on-Track Educational Conference, New England International Auto Show

    "All In The Family: Growing a Family-Run Business," presented October 21, 2003, 7:30-9:30 A.M., The Commonwealth Institute. Sponsored by Sovereign Bank, 75 State Street, Boston, MA


    Articles by
    Bonni Carson DiMatteo

    "Facilitating Strategic Planning Retreats for Non- Profits," Consulting Today
    November 2003

    "Recession Proof Your Professional Service Business – Six Steps of Success in a Down Market," Women's Business
    October 2003

    "Overcoming Anxiety about Selling and Business Development," NEWBO
    September 2003


    Tips for Effective
    One-to-One
    Communication

    FLAIRS™

    Focus on the speaker
    Listen actively
    Acknowledge perspective
    Inquire
    Respond
    Strategize solutions


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